Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 1, 2024

This Privacy Policy is effective as of the date listed above and applies to all users of our website and services.

Introduction

At Kinetix Flare Core Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or engaging our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out contact forms or request consultations
  • Subscribe to our newsletter or marketing communications
  • Engage our architectural or design services
  • Participate in surveys or feedback requests
  • Apply for employment opportunities

This information may include:

  • Name and contact information (email, phone, address)
  • Project details and requirements
  • Financial information for billing purposes
  • Professional background (for employment applications)

Non-Personal Information

We automatically collect certain information about your device and usage patterns, including:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring websites and search terms
  • Device type and operating system

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide architectural design, interior design, and consulting services
  • Communication: To respond to inquiries, send project updates, and maintain client relationships
  • Marketing: To send newsletters, promotional materials, and information about our services (with consent)
  • Website Improvement: To analyze usage patterns and improve our website functionality
  • Legal Compliance: To comply with applicable laws, regulations, and professional standards
  • Business Operations: To process payments, maintain records, and manage our business

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted contractors, consultants, and service providers who assist in project delivery
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • Consent: With your explicit consent for specific purposes
  • Safety: To protect the rights, property, or safety of our company, clients, or others

All third parties who receive your information are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure backup and recovery procedures
  • Regular monitoring for security breaches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:

  • The duration of our business relationship
  • Legal and regulatory requirements
  • Professional architectural standards and licensing requirements
  • Potential legal claims or disputes

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your information to another service provider
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track your activity for advertising purposes (with consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice through our website or services

Your continued use of our services after the effective date of changes constitutes acceptance of the updated Privacy Policy.

Questions About This Privacy Policy?

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Address

1250 Bay Street, Suite 400
Toronto, ON M5R 2A4, Canada

We are committed to resolving any privacy concerns promptly and transparently. We will respond to your inquiries within 30 days or as required by applicable law.